Privacy Policy

At Salted Straws, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website saltedstraws.com and make purchases from us.

Information We Collect

Information you provide to us: When you place an order, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping and billing address, phone number, and payment details. Payment information is processed securely through our payment providers and is not stored on our servers.

Information collected automatically: When you browse our site, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates
  • Communicate with you about your account or purchases
  • Send promotional emails and newsletters (only if you have opted in)
  • Improve and personalize your shopping experience
  • Analyze site usage and trends to enhance our website
  • Comply with legal obligations and prevent fraud

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and business, including:

  • Shopify – our e-commerce platform
  • Payment processors – to securely handle transactions
  • Shipping carriers – to deliver your orders
  • Email marketing platforms – to send newsletters and promotional communications
  • Analytics providers – to help us understand site traffic and usage

These third parties are obligated to keep your information confidential and use it only for the services they provide to us.

We may also disclose your information if required by law or to protect the rights, safety, or property of Salted Straws, our customers, or others.

Cookies

We use cookies and similar technologies to enhance your experience on our site. Cookies help us remember your preferences, keep items in your cart, and understand how visitors use our site.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Email Communications

If you subscribe to our newsletter or create an account, we may send you promotional emails about new products, special offers, and cocktail inspiration. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly. We will not send you marketing emails if you have opted out.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you would like us to delete your data, please contact us and we will respond within a reasonable timeframe.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites (such as Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Salted Straws Website: saltedstraws.com Contact page: saltedstraws.com/pages/contact